Broadcast Enhancements

Broadcasts have been enhanced to offer a more integrated and user-friendly experience across the platform. With this update, users can now view broadcast messages directly within both the Helpdesk module and the Public Help Center, ensuring that important announcements and updates are easily accessible wherever users are working. The improved visibility and accessibility of broadcasts help teams stay informed and aligned without the need to switch between modules or miss critical information.

Key Updates

Unified Broadcast Visibility
Broadcast messages are now displayed across multiple areas of the application — including the Helpdesk module and the Public Help Center — ensuring users can view important company-wide or workspace-specific announcements in real time.
This unified visibility makes it easier to keep all users up to date with essential updates, product notifications, or organization-wide messages.

User Control and Flexibility
Users have the ability to dismiss or remove broadcast messages once they’ve read or acknowledged them.
This ensures a cleaner, more personalized interface and helps users focus on new or relevant information without unnecessary clutter.

These enhancements collectively create a more streamlined, engaging, and informative broadcast experience, empowering teams to stay updated with critical messages in a consistent and accessible way—right where they manage their daily operations.