Enhanced List Option Management
  • 31 Jul 2025
  • 1 Minute to read
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Enhanced List Option Management

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Article summary

A new feature has been implemented that allows users to delete list options from forms, even if they are tied to existing tickets or automated tasks.

  1. Deletion of List Options: Users can now remove list options from a form, even if the option is currently assigned to an existing ticket or automated task.
  2. Warning Message: A warning will be displayed when deleting a list option. The warning will notify users that removing the option will make it disappear from all past tickets, automated tasks, and the form itself.
  3. No Impact on Existing Data: Although the list option will no longer appear on the form or future tasks, the previously created tickets with the removed option will remain unchanged.

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