Knowledge Base Articles UI Enhancements
  • 23 Oct 2025
  • 1 Minute to read
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Knowledge Base Articles UI Enhancements

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Article summary

The article creation and editing pages have been redesigned to deliver a cleaner layout, easier navigation, and an improved writing experience for Knowledge Base contributors.

Key Updates

  • Redesigned Layout:
    The previous left-side tab view has been replaced with multiple dropdown menus positioned on the right side of the page for a more organized and streamlined workflow.

  • Improved Field Organization:
    Key fields such as Set a Review Date, Publish to Your Public Help Center, Category, Tags, Location, and Who can access & update this article? are now easier to find and manage.

  • Enhanced Body Editor:
    The article content editor has been visually refined for better readability and smoother editing.

  • Responsive Experience:
    The layout adapts seamlessly across desktop and mobile screens for flexible use.


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