AI-Powered Article Generation for Tickets
  • 31 Jul 2025
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AI-Powered Article Generation for Tickets

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Article summary

A new feature has been added to enhance ticket management with AI-generated content. The following options are now available in the AI section on the ticket show page:

  1. Generate Ticket Summary: Automatically generate a concise summary of the ticket's content using AI.

  2. Generate Article for this Ticket: Create an article based on the ticket's information, streamlining documentation processes.


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