Save Ticket Summaries and Shareable Link Functionality
- 31 Jul 2025
- 1 Minute to read
- DarkLight
- PDF
Save Ticket Summaries and Shareable Link Functionality
- Updated on 31 Jul 2025
- 1 Minute to read
- DarkLight
- PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback!
A new functionality to enhance your workflow and collaboration within the help desk module:
Save AI-Generated Ticket Summaries:
You can now save AI-generated ticket summaries for future reference. This allows you to keep track of all the ticket information in a more streamlined way.Shareable Link for Summaries:
A new feature has been added to generate a shareable link for each saved summary. This makes it easier to share ticket information with other team members for better communication and collaboration.
Was this article helpful?