Microsoft Reseller licenses

If licenses are being purchased through a partner, the renewal and billing dates will not show up in the Microsoft portal, and you can check this by following the instructions below.

1)    Log in and Microsoft 365 as an admin and on the main screen and navigate to billing---> your products
2)    Click on the products page, which will give you a listing of all your Microsoft services

There are two ways we can assist with moving these types of licenses:

• Genuity can contact the current vendor and get the billing information for you. The process would be similar to moving an existing telephone number to a new provider.
• You can contact the reseller directly and ask for this information.

We're here to help so just let us know how we can assist.