Documentation Index

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Quick Views Enhancements

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The Quick Views functionality has been enhanced to provide a faster and more intuitive way to create saved views directly from the ticket filters panel. This update streamlines the creation process by allowing users to convert their current filter configuration into a Quick View without having to navigate away from their workflow or manually recreate filter selections.

Key Updates:

Create Quick Views Directly from the Filters Panel:

Users can now create a new Quick View directly from the filters panel while working in the Ticket Index. This eliminates the need to navigate to the Quick Views management section and manually start the creation process from scratch.

Automatic Filter Prepopulation:

When creating a Quick View from the filters panel, all currently applied filters are automatically prepopulated in the Quick View creation modal. This ensures that the saved view accurately reflects the user's current filter configuration and significantly reduces manual effort.

Improved Workflow Efficiency:

By allowing Quick Views to be created from active filter selections, users can save frequently used ticket views in just a few clicks. This helps teams quickly preserve complex filter combinations and reuse them whenever needed.

Reduced Repetitive Configuration:

Previously, users had to recreate filter criteria manually when setting up a new Quick View. With this enhancement, existing filter selections are carried over automatically, minimizing repetitive work and improving overall usability.

This enhancement simplifies the process of creating Quick Views by integrating it directly into the filtering workflow. With automatic filter prepopulation and one-click access from the filters panel, users can save and reuse customized ticket views more efficiently than ever before.