An enhancement has been made in helpdesk automation for the “a date of the year” trigger. A new option now allows this trigger to be set as recurring. When enabled, users can specify a single date, which will act as the recurrence start date for the automation. This enhancement allows automations tied to specific dates of year to repeat automatically each year, eliminating the need for manual reconfiguration.
Recurring Annual Helpdesk Automation
- Published on Sep 2, 2025
- 1 minute(s) read
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