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Restrict Category Creation for Basic Access Users
- 31 Jul 2025
- 1 Minute to read
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Restrict Category Creation for Basic Access Users
- Updated on 31 Jul 2025
- 1 Minute to read
- DarkLight
- PDF
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- The "Add New" option for creating help desk categories will now only be visible to Admins and Agents.
- Basic access users will no longer be able to create new categories from the ticket interface.
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