AI-powered Features for Knowledge Base Articles

You can now translate, expand, shorten, clarify or change tone selected portion of article with the power of AI.

1. Translate Articles to Any Language via AI:

• A new feature has been added to the articles description section that allows users to translate selected portion of text into any language using AI.

• When you click the "Translate to any language via AI" option in the AI dropdown, the translated version will appear as the enhanced text in the desired language.

2. Expand Articles via AI:

• The "Expand via AI" option has been added to the articles under the AI dropdown.

• This allows users to expand a selected portion of article text. When clicked, the text will return as an expanded version of the article for clarity.

3. Easily Change Article Tone:

• You can now change the tone of your article with a simple click. A new "AI" section has been added to the article editor, where you can select from different tone options.

• Once a tone is selected, your article will automatically update to reflect the chosen tone.

4. Make Articles Clearer:

• Another new feature added to the AI dropdown is the "Make it clearer" option.

• By selecting this option, users can trigger AI to clarify the article. Once clicked, the AI microservice processes the message and returns a clearer version of the selected text to help better understand its intent.

5. Shorten Text:
   The system now allows you to shorten your text automatically using AI. This helps make your text more concise without losing any important information.