Export Survey Responses

A new feature is introduced that enables users to export custom survey responses directly into an Excel file format. This enhancement is designed to provide greater flexibility and convenience when handling survey data.

By allowing users to export the survey responses, the feature helps them efficiently organize and analyze the information collected from ticket surveys. This capability is particularly useful for those who need to maintain thorough records for auditing or compliance purposes.

This new export functionality will assist users in

• Easily extracting custom survey data from the system.

• Saving the data in a widely-used, accessible Excel format.

• Keeping accurate and organized records of ticket surveys.

• Facilitating audit processes and ensuring proper documentation.

This feature will greatly improve the user experience by offering a straightforward method to manage survey responses and support any necessary review or reporting activities.