Expert Help Now in Marketplace
  • 06 Aug 2025
  • 1 Minute to read
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Expert Help Now in Marketplace

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Article summary

A new feature has been introduced that allows users to schedule time with a Genuity IT specialist directly from a product page within the Marketplace. This enhancement brings expert support closer to where decisions are made.

By enabling quick access to expert advice, this feature helps users get clarity on licensing options, pricing details, or any other product-related queries—right when they need it.

This new scheduling functionality allows users to:

  • Seamlessly book a 15–30 minute call with an IT expert.
  • Ask product-specific or licensing-related questions in real time.
  • Improve decision-making with personalized support.

This improvement is designed to create a smoother, more connected Marketplace experience and ensure users can make informed decisions with confidence.


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